July 5th, 2010

Some recurring questions often come to focus especially when law firms have to deal with newspapers publication reporters and press men. You always wonder why a particular attorney is often quoted on a news item , you may also wonder why press men and newspaper publications do not give you a call despite handling several successful cases, and even when a reporter calls you, how do you know the proper ways of answering his calls and giving him or her the right fact. It is ideal for a law firm to understand how effective it could be to deal with the press and make them your friends to use them for your law firm marketing strategies.

It is not enough to be a successful lawyer by the number of cases you have handled, you must be known through the media, and the media can get your message widely distributed than what you individual achievements can do and they do this through credible news items. The key for a law firm to become successful through the press is to become a good source of information for the reporters. One of the opportunities for being a news source for the press is that your law firm and attorneys name will become much more pronounced and potential clients will be generated from such.

Since a reporter will like to protect his valued source, he will try as much as possible to enhance your credibility also. Unresponsive lawyers are often ignored by press men and that is not good for the image of such attorneys and their law firms. When you respond adequately to a legal issue, your source for information will be trusted and the reporter will always want to work with you in the future.

Most press men and reporters are inquisitive and bright in nature with some of them having law degrees and are full journalist. They are highly trained individuals who can be thrown into an unfamiliar situations and then start to search for information. With this in mind a law firm should understand that it is dealing with highly intelligent professionals who will not take chances with their jobs. The best possible ways by which a law firm can make reporters their friends is by getting active on issues which are widely reported by local and international media and ensure that such relationships are sustained

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July 5th, 2010

The importance of an effective marketing communication alongside great media relations cannot be undermined in law firm marketing. These two effective marketing tools can drive a law firm to greatness. Marketing communication for law firms starts when an attorney publishes newsletters and for customers and clients, and develops brochures of services. Such materials should not necessarily be fanciful in nature, but should include postage-paid survey cards , law firm literature’s and check-off boxes which will help your potential clients provide feedback’s to you.

You must give your clients and potential clients two business cards- one for keeps and the other to give to another person. Likewise, include a brochure. Separate business cards and sales literature’s should be provided for each of your target market segments and that includes; Government, social clubs and associations, and corporate organizations, among many others. Your clients and prospective customers should have some posters and calendars of your law firm. Do not forget to print the slogan or one sentence description of your law firm on all invoices, leather head papers, and fax cover sheets among many other documents.

As a law firm attorney your email messages should have a signature file that will help you keep them. Key information’s such as your contact details and those of your potential clients must be included in the signature file, information’s such as your website and other necessary things must also be included to help your potential clients contact you easily. You should use colored or over-sized envelopes to send direct mails to your potential clients rather than using plain envelopes. This will drive the recipient’s curiosity as regards the content in the package. Your direct respond packages should also be used in announcing your special discounts rates and any other free package incentives you will like to offer.

When it comes to media relations, one of the best possible ways an attorney can optimize the benefits in it is by updating his media list in such a way that press releases are only sent to the right persons and media organizations. You must circulate prints, write articles in some columns of major local and regional publications. You should strive to appear in some major talk-shows and send timely and news-worthy press releases as at when due. You can occasionally take an editor of a newspaper publication for lunch and even write such editors for possible PR opportunities.

A good law firm marketing strategy will always strive on effective marketing communications and media relations.

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June 9th, 2010

The combination of an active law firm networking and an effective customer service for a law firm marketing strategy will ensure that you keep getting new prospects while you consolidate on the relationship between you and your existing clients. Returning all clients phone calls immediately and asking them to keep in touch is the primary source of creating the perfect relationship between your law firm and such potential clients. An email system or fax-on-demand system that will respond to all clients’ enquiries is also desirable, even when you are not around, such response facilities will help you out. After hours response should be used handled by answering machines and or voice mail message.

Little things such as a simple thank you note and birthday wishes can serve as the magic in your law firm marketing strategy. You can likewise send business gifts such as an interesting book on which you can attach an hand-written note , so also you can make photocopies of some interesting articles and attach your FYI note or business card on it and send such to your existing or new clients. As a matter of fact, you need to create an area on your website which will be dedicated mainly to the needs of your clients and potential clients.

Networking and using your word of mouth in wooing your clients should be taken seriously . First and foremost , you need to join as many organizations as you can , join a chamber of commerce as well, these are the avenues through which you can create great networks. You must mail your brochures to the members of the associations to which you belong, you should also strive to serve on city boards and commissions to enhance your professional value and relevance within your localized region and community, hold an open house and holiday ceremonies with the view of attractive as many professionals as possible. This will also increase your chances of creating new networks and referrals.

One of the possible ways of creating effective networks after a seminar or conference is to send letters to attendees with a view of creating awareness for your professional legal capabilities. You should also Endeavour to join a community list-serve or email lists on the internet. This will also generate some indirect prospects for your law firm business.

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May 17th, 2010

It has often become difficult to capture the attention of online visitors entirely with written contents and diagrams only, these days, most people want to have a video representation of a law firm to access them further on their competency to handle some legal issues. People often rely to a large extent on the television, Internet and videos in making some critical decisions not only on their legal needs but also other areas of their needs. As a law firm, you can take advantage of the video settlement brochures to create a positive impression about your competency. Aside video settlement brochures, live videos, and other digital media contents will create an impactful information fast in the minds of your prospective clients in a better way.

There are different forms in which legal videos can be of help. Some of the most prominent types of legal videos include; Investigative legal videos, Viral legal videos, and legal videos for Search Engine Optimization. Some of the effective ways you can optimize your legal videos on your law firm website are; video-taping medical procedures, video-taping attorney television commercials, video-taping legal seminars, and deposition videotaping.

Deposition videotaping on legal law firm websites involves deposition taping as well as rolling transcripts over the tape. These deposition videos can thus be transferred unto your law firm website . Video-taping seminars and transferring such videos to your law firm website is ideal especially when you are presenting papers and lecturing some professional organizations. When such videos are placed on your website, your potential clients can judge you based on that. Seminar videos are great marketing tools to expand your law firm business.

Investigative legal videos are mostly used in providing information about the legitimacy of a claim for online visitors. Viral attorney videos are informative videos which are placed on the internet for millions of viewers to share among each other. They are strong law firm marketing videos which can serve several purposes at the same time. Attorney TV commercials and videos are high quality explanatory videos about the different aspects of a law firm which serve two main purposes which are; law firm marketing and information dissipation. One good thing about law firm video commercials is that they can also be transferred to the law firm website thereby offering a great leverage for the law firm.

Law firm videos can serve different purposes for different online visitors, the most important thing here is that law firms should use high quality videos for all purposes.

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May 17th, 2010

One of the challenges being faced by attorneys these days is negotiating with colleagues and clients alike. The negotiation does not center on cost of legal fees alone but also include; How to mediate a legal dispute, how to acquire the services of other attorneys and settle their fees, how to schedule the deadline for a legal case or project, and many more. Te act of negotiation is needed in these situations and it is clearly defined as a process in which two different parties pursuing different goals try to reach an agreement on an optimal course of action.

Flexibility is one characteristic that attorneys must possess to be able to have successful negotiations. When one negotiation process is not working, a good attorney will adapt to it and try another means of negotiation . When it comes to negotiating, an attorney will not want to be a carp who only see limited options, such a carp attorney will always want to maintain the “ status quo” and will not want to be defeated in any negotiation process. Such bad negotiating attorney will not want to see the positive side of the long term cost of the deal, he only interested in the short term financial gains- this is not good for an attorney law firm business.

The best negotiating lawyers are flexible in thought and strategy. These are attorneys who are always quick in changing their negotiating tactics and strategies depending on the personality and level of reasoning of the other party. Good negotiating attorneys will remain cooperative as long as their clients or colleagues are cooperative in the way they are negotiating with each other. In every negotiating situation there are 4 likely outcomes which are; win/win, lose/lose, win/lose , and no outcome. In a lose /lose situation , neither party is able to achieve his or her goals and in a win/win situation, each party is satisfied with the outcome. In a no outcome situation, no agreement was reach before the conclusion of the negotiation.

To be a successful negotiator, an attorney must understand that the other party’s needs and aspirations are quite different from his own and it is very essential that you narrow down your negotiations to one issue, though you must be prepared to list and plan several other negotiating options. As an Attorney you need to do some quality research on many negotiation components such as the delivery dates, quality of services, possible outcome of a case , and many other things that can make your negotiation very flexible.

You need to develop as many negotiable points as possible, and relay these to the other party while negotiating, don’t be angry if you are losing out on some of the points you made, if you lose some , you will gain it from another source. You need to read the mind of your clients psychologically to be able to convince him about your points.

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May 17th, 2010

One of the most critical decision you must make after deciding to create a law firm web design is who will design the website for you? As a matter of fact, your law firm web design expert must possess some 4 main critical abilities; He must be consultative in his approach to you and your law firm, he must possess the expert design abilities, he must possess the right experiences needed for the job, and his job must be competitively priced.

When your law firm web designer has a great consultative approach , then he will be able to be a great advisor rather than just a graphic designer or a law firm web design expert. Such a web designer should make himself available as a wide resource for enhancing the value of your law firm on the internet, he should be able to ask you lots of questions especially regarding your goals and aspiration for your law firm before , during and after designing such website. He should provide you with ongoing consultations especially as new technologies are evolving. He should not only collect money from you for the services he is rendering, he must advice you on the best strategy to go about the web design.

It is true that a law firm should not be stingy when it comes to getting the most suitable law firm web design for your law firm. As a matter of fact you must be ready to invest in an expert web designer. He should be knowledgeable in not only web design but also SEO strategies that will get your law firm website on top of search engine ranking. There are significant advantages in hiring a web designer that is basically trained for law firms, he will be able to deal with some ethical and complex issues which may affect attorney-client relationship through your law firm website. So make some research into the backgrounds of as many web developers as you can to get the right one for you.

The most professional law firm web developers may charge you an average cost of $10,000 for 30-40 web pages and such price also include search engine optimization as well as cost of maintenance for a whole year. This means that your competitive pricing will depend on how many web pages you require and what size of website you want among several other factors.

It is very important that you demand for an explanation for the kind of prices your web developer is charging you. You must conduct a periodic evaluation of the website to ascertain if their services justify the price you paid.

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May 17th, 2010

A well thought-out plan is needed if you actually want to build a reputable law firm web design. There are some web pages you cannot do without, for instance, your law firm website brochure for instance is often needed especially when you want to provide adequate details about your law firm. Such law firm brochure page will include essential information such as ; Home page, About us page, Practice areas, attorney biographies, attorneys cases, representative pages and contact us page. These pages do contain brief description of your law firm as well as mission statements. Some also contain the lists of links to each attorney biographies, and information on degrees and cases handled. The home page is what determines whether you gain or lose a prospective client.

If you want to maximize the potentials of your law firm marketing strategies on your law firm website, you will need to include some certain pages and such include; case summaries, frequently asked question pages, and many others.

The frequently asked question page is one of the most disregarded pages on law firm website, most attorneys do not understand the importance of this page in their law firm marketing and web design strategies. The frequently asked question page can serve different purposes to different potential clients, For instance, most new clients do not need to come to your office to make enquiries about your services, they can easily find answers to their questions on such page. Your frequently asked question pages will also help your potential clients prepare much better for a legal case and it such page will also explain some legal procedures that may apply to their own peculiar legal needs.

A law firm news feed is another important part of a law firm web design that must not be neglected. The newsfeed is just a news supply stream system which briefs you law firm website visitors about the current happenings both in and outside the legal world. News feeds can serve different purposes just like any other component of your law firm web design. As a matter of fact it can be used in giving news announcements about a situation of things in a particular place within your locality or internationally. You can also use it to announce new products and services being rendered by your law firm.

Attorney biography pages are used in getting personalized information about your law firm’s attorneys. Attorney biography page will let your clients know more about the professional qualifications as well as the backgrounds of your attorneys with a view to create more familiarity between your law firm and such potential clients. You Also need to understand that practice area specific articles will add significantly to your traffic generation online.

Case summary pages should go along with your newsfeeds, your clients will build more trust in you when they know the rate of your success through your case summaries. They will trust you more regardless of your chargeable fees , as long as you can get their legal matters resolved.

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April 1st, 2010

Before you can actually start thinking of recording success from your
law firm which is a function of the quality and quantity of crowd
generated through your law firm website, you need to put into practice
some proven tips. They are laid down below.
To start with, you need to choose a web developer whose ultimate goal
is to ensure your law firm succeeds. Choosing on the basis of prize or
size alone may not actually yield the desired goal you want. You need
to cross-check with the designer’s experience before you have your
website designed by them. Only experienced law website designers know
the requirements suitable for your website to stand out. The type of
personalized services offered by such website designer is often the
key to knowing how fully well you can be represented. For example, a
website put-up which looks similar to others will definitely not stand
out as a good marketing tool. In a few cases, exceptional law firm
designers can be patronized if they support their claims of ranking
you high on the search engines.
It is also ideal to personalize your website in order to suit your
professional style. In fact if it is done well, you will be giving
your visitors the opportunity to break through the impersonal nature
of the web! Photos of your office, messages from reputable people like
your attorneys and integration of audios and videos surely create your
brand! Doing things differently will surely give you the competitive
advantage over others. And you cannot afford to fail here!
Before you go about floating a law firm website on the internet, it is
advisable you consider and research thoroughly what your competitors
are doing. Always seek ways of out-smarting them! Never forget that
web users are ever ready to compare law firm website results and sieve
out the best. So, why not have a website that will succeed through and
the visitor will take more interest in afterwards? This is a good way
to follow if you will not loose your potential client.
You should maintain a good communication with the project manager in
charge of developing your law website. Remember, you alone know what
you want your law firm website to look like, the developer can offer
useful information too to help you. When you are planning, make sure
you give the developer as much information as required so that he will
put exceptional touches only to the picture you have created. With
good law firm developers, you can feel free to ask for progress
reports so that you know he is working in line with your requirements.
After the site is fully developed, it is important you quickly report
any problems you discover to your law firm website developer. Be it
grammatical errors, broken links or missing pages, do not let it give
you a bad name and direct your potential clients to other sites! A
good rule of thumb is to actually ask for performance statistics from
your project manager or developer. That way, you can judge the
effectiveness of your website!

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March 30th, 2010

You need to know how your law firm and law firm services are perceived by consumers in your target market to determine how strong and effective your law firm marketing strategies are. It is unfortunate that many law firms do make subjective marketing decisions or they just take a guess when making such law firm decision without consulting an ideal law firm marketing research. Having an objective market research will help you understand your true position in the market, s subjective market evaluation in which law form attorneys make a guess about market situation will not help your law firm market research in any way.

Law firm market research can be regarded as a scientific and systematic approach by a law firm to gather , record and analyze outside information about what kind of services the consumer wants as well as what is in high demand. Such researches are done for decision making purposes. The value of your market research will depend on the subjective information you have been able to gather from the market research surveys.

Law firm market research often involve a primary and secondary research methodology. A primary market survey is just a rough survey on the needs and demands of the people about several legal services, it does not necessarily include extensive market research. With primary research, information is collected directly from the respondent and it is regarded as a quantitative research. This kind of research can be conducted through mails, direct meeting , phone calls and many more, it often include more 100 or more people at a time. Primary research is a quantitative research which is done to measure clients’ satisfaction, primary quantitative research can also be used by an attorney in preparing for a litigation case.

The secondary research is a research that is used in collecting and processing information that has been processed and published somewhere else. Though secondary market research for law firm marketing is harder than the primary mode of research but it often represent the true feelings and mind of a bigger audience. It is less expensive as you can get free information on the internet and from a wide range of newspapers which you can make use of for your law firm marketing. One of the importance of law firm market research is to create a more defined service for their valued clients and at the same time entice potential new clients.

It is ideal to combine both primary and secondary research methodologies for better law firm marketing strategies , it will help a law firm build a more successful relationship not only with their existing and future clients but with the general public at large. Such research methodologies will help a law firm to serve the public better and at the same time the law firm’s reputation is greatly enhanced. Market research should be a periodic thing and not just an “ everyday” procedure. It is a perfect marketing strategy for a law firm that wants to grow.

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March 30th, 2010

One of the most prominent problems faced by attorneys is how to distinguish their own professional services and law firm from services rendered by other law firms. If you are no different from your competitors then you are just a jack-of-all-trades. Your own identity is your own unique message and you must strategically differentiate yourself from the rest so that you can brand yourself for your target market. The fact is that most clients often get confused when choosing a legal firm for their legal needs especially when all law firms are promoting themselves in a similar way.

Most attorneys often find it hard to narrow down their focus on some specific marketing plans. They often want to be all things to all people and little do they realize that the best possible way to attract the biggest business for the right prices is to differentiate themselves from the pack. To create a brand identity for your law firm, you have to start from your law firm web design . You need to make a research end understand what applies to other law firm web design just before you start to design yours. It is when you have researched what obtains for others that you can fashion out what will work best for you.

Differentiation based on service is another way of standing your law firm out from the crowd. Your differentiation service will stand you from the crowd because it is your message and clearly states what your potential clients should expect from you. Your law firm messages will target specific audiences and your branding should also highlight your responsiveness, speed of accuracy, experience, and client satisfaction abilities. The services you rendered for your clients should be done perfectly well that you don’t have to get negative feedbacks.

It is believe that lack of responsiveness is one of the main reasons why most clients are not satisfied with their legal representatives. For instance clients want attorneys who will respond to their initial enquiries on time and that is before they even hire them at little or no extra fees{ most attorneys do charge a consultation fee}.

Differentiating your law firm by focusing on one particular area is one way to stand yourself out from the crowd, though most law firms are “jack of all trades” , you shouldn’t be an expert in all areas, if you focus your strength in one area of practice then you will stand out from the crowd.

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